Senior Analyst, Core Banking Support (EOD Operations) at First Bank

Job Description

• Run successful daily (EOD), monthly (EOM) and Yearly (EOY) processing of banking application batch processes on critical banking applications (Finacle, Treasury, Mysis, Finnone and FirstDirect) for Nigeria and African Subsidiaries.
• Ensure datacenter operations tasks are completed within agreed SLA during the night shift.
• Escalation of EOD Issues to EOD Operations Desk Head in a timely manner and in line with the escalation matrix.
• Daily archive backup of Finacle Core Database and Data guard databases
• Weekly RMAN backup of Finacle Database
• Execution of periodic income batch processes i. Stamp duty, Card Management, SMS & QBE Charges.
• Ensuring all core banking application services are up and running after EOD operations in readiness for daily banking operations.
• Generation of Daily Trial Balance report, CFAO, Registrar reports and other management reports for Nigeria and African subsidiaries
• Documentation of the daily banking application batch processing activities in line with SOP checklist.
• Daily Backup Documentation and Tape Movement to Vault
• Run Mock EOD on the UAT or other provisioned servers for purpose of testing pre-deployment patches or EOY activities.
• Upload of large volume of transactions (e.g. Finnone repayment, dividend from first Registrar) into Finacle.
• Daily application housekeeping activities i.e Clearing logs and refresh of systems Services.
• Datacenter facilities monitoring during night shift, including power systems, fire & safety equipment, HVAC, etc.
• First level systems administration for Servers & O/S, Databases, Storage systems during night shift.
• Collaborate with Information Security Operations Department to ensure that all the identified Core banking applications’ vulnerabilities are remediated appropriately.
• Assist with routine application analysis, and evaluation on resource requirements necessary to maintain optimal service levels.
• Fulfil service requests on helpdesk and perform routine maintenance and support activities.
• Update the team’s SOP with new and modified processes and activities
• Ensure detailed documentation of manuals, job cards and other documents referenced in carrying out support activities.
• Perform any other tasks that may be assigned by Core Banking Support desk head.

Job Requirements
Education:

• Minimum of a First Degree or its equivalent in any numerical discipline (Computer Science, Engineering, Mathematics, Statistics etc..)
• Master's or a recognized professional certification will be an added advantage

Experience:

• 4+ years of experience in systems support/ administration