First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank ...
Provide daily routine monitoring, operation, and maintenance of all enterprise risk management applications for optimal performance and ensure compliance to relevant standards.
Contribute to technical requirement definition, planning, coordination, and implementation of enterprise risk management applications.
Provide prompt and effective delivery of enterprise risk management applications to users.
Manage the availability and optimal Performance of enterprise risk management applications configuration, problem, and incident management to ensure IT service continuity and prompt support delivery.
Work with IT Application Solution developers and other stakeholders to ensure new applications meet the bank’s operational standard.
Participate in the User Acceptance Test to ensure changes to enterprise risk management applications in the production environment meets operational standard.
Collaborate with Information Security Operations Department to ensure that all the identified bank’s enterprise risk management applications vulnerabilities are remediated appropriately.
Engage in timely resolution of all service requests logged on Helpdesk platform in line with agreed SLA and operations of IT in meeting the objectives of the bank.
Coordinate the data gathering/application analysis, troubleshooting and evaluation on system resource requirements necessary to maintain optimal service levels.
Fulfil service requests and perform routine maintenance and support activities for enterprise risk management applications.
Monitor and ensure proper tracking of expiration of application certificates as it relates to enterprise risk management applications.
• Contribute to the bank’s business continuity testing of critical products and services as it relates to enterprise risk management application.
Coordinate and ensure prompt closure on all internal and external audit exceptions as it relates to all enterprise risk management applications.
JOB REQUIREMENTS
Education:
Minimum of a first degree in computer Science or related courses
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