Senior Account Manager at Ericsson

About this Opportunity

• We are now looking for an Account Manager to secure short and long-term profitable business for Ericsson through proactive business development based on fundamental understanding of the customers’ business, operations, and objectives.
• Actively lead and mobilize internal resources to deliver efficient and effective end to end solutions allowing flawless transition from sales to operations.
• Develop both internal and external relation/s in order to actively contribute to make customers and Ericsson successful.
• This job role could be passionate about selling a specific part of the portfolio, customer’s business/technology area and/or geography.

Responsibilities
What you will do:

• Be leading RFPs in all domains as ACR and KAM for all upcoming opportunities & lead customer negotiations to ensure successful awarding
• Be crafting Sales opportunities that will generate profitability sales; ensure stakeholders alignment.
• Handling Customer critical issues and engage team for fast resolution
• Optimization of the account team performance and to enable seamless transition to operations
• Set Account Funnels, update them and ensure Account forecasts and targets are met
• Lead Governance with Key stakeholders
• Handle day to day operations of the accounts from E2E perspective; ensuring Process adherence and maximum compliancy
• Manage Account financials and ensure achieving working capital, cash collection & bond targets
• Be responsible to improve customer relationships and dedication.

Requirements
You will bring:

• Bachelor’s Degree in Engineering field (IT, Telecom, Computer Science or Computer engineering etc.)
• Overall exp should have 10+ years in telecom industry managing full portfolio (Networks, Digital Services, and managed Services)
• 5+ years of experience into Relationship sales and Account Management
• Program management & Managed Services will be an added advantage
• Consultative selling skills and commercial understanding
• You will need to have customer and market insight as well as negotiation skills

You will also bring:

• Leadership experience
• Innovative and creative
• Social ability and interpersonal skills
• Intellectual ability and critical thinking
• Accountable and committed with a passion to win
• Perseverant and result oriented.