Security Operations Manager at Coca-Cola

Job Summary

• He/ She will ensure the safety and security of company personnel, assets, and operations across our manufacturing plants, distribution centers and commercial territories in your AORs.
• This includes overseeing physical security, managing third-party security providers, mitigating risks in supply chain logistics, and ensuring compliance with local security laws

Responsibilities

• Ensure the effective implementation of our existing robust physical security frameworks across all the sites within your AOR.
• Ensure round-the-clock surveillance and incident detection across our facilities.
• Lead security operations team in inventory stock taking exercise.
• Lead product flow control tasks across your AOR.
• Coordinate BCP scenario selection with Plant Leadership and organize and lead BCP test exercises.
• Conduct plant specific security assessments and develop corresponding security management plans.
• Perform regular risk assessments and penetration testing for the plant and distribution centers in your AOR. Identifying vulnerabilities and coordinating risk mitigation strategies.
• Report security metrics monthly to the Head of Security Operations, highlighting trends in theft, intrusion, or logistics disruption.
• Develop and implement security awareness programs tailored for plant workers, warehouse staff, and office personnel, focusing on personal safety, emergency response, theft prevention, and access control protocols.
• Conduct regular security briefings, toolbox talks, and refresher training, etc.
• Provide security planning and escorts for sales, marketing, and distribution teams during field visits to markets, distribution centers, retail hubs, and trade activation zones, particularly in volatile or high-crime areas.
• Assess risks related to route planning, crowd control, and brand activation security, ensuring safe operations for field personnel.
• Liaise with local law enforcement and private security firms to ensure comprehensive coverage during special events and public-facing engagements.
• Supervise and coordinate security guards, ensuring effective deployment across all the shifts.
• Develop and enforce facility specific protocols to safeguard raw materials (e.g., sugar, CO2, concentrates, etc.) and finished goods from internal and external theft and tampering.
• Implement tamper-proof systems in warehouses and monitor high-risk zones, especially during loading and offloading.
• Collaborate with logistics and fleet teams to design secure delivery routes and support the monitoring of vehicular movement using GPS and geo-fencing tools when required.
• Coordinate with police and security agencies in regions mitigate highway risks.
• Lead investigations into breaches, vandalism, loss of goods, thefts, magic loading, or violent incidents.
• Prepare detailed incident reports and recommend actionable CAPA (Corrective and Preventive Actions).
• Ensure full compliance with Nigerian security laws, civil defense regulations regarding the management of the guard force.
• Engage with plant managers, warehouse team, union representatives, and law enforcement to address security concerns.

Requirements

• BSc or HND in criminology, Security Studies, Political Science, Sociology, or a related field.
• Minimum of 8 years of progressive experience in law enforcement space or security operations, including at least 5 years in a managerial or supervisory role.
• Proven track record of managing security in a fast-paced corporate environment, such as FMCG, manufacturing, logistics, or industrial sectors.
• Experience managing third-party security providers and coordinating multi-site security operations.
• Strong working knowledge of physical security systems, including CCTV, biometric access control, alarm systems, and vehicle tracking.
• Demonstrated ability to lead incident response, conduct investigations, and prepare security reports with actionable recommendations.
• Strong understanding of regional security dynamics and risks landscape in your AOR.
• Excellent skills in communication, reporting, stakeholder engagement, and crisis management.
• Excellent attention to details & interpersonal skills