Security Manager, Global Corporate Security at Amazon

• The Security Manager supports the Regional Security Manager with delivery and oversight of the day-to-day security operations in a highly ambiguous and dynamically fluid environment. The Security Manager conducts a variety of security assessments, administers mitigations, and tracks security issues through to resolution. The Security Manager leverages their security expertise to implement security plans, policies, and programs; respond to and escalate operational security concerns; and work closely with the guard force services to deliver best-in-class security services.

Key job responsibilities

• Deliver best-in-class security services focused on enhancing the safety and security of all Amazon employees, contractors, and visitors.
• Be the trusted security advisor and subject matter expert in the assigned area of responsibility, through high quality communication and excellent briefing skills.
• Manage day-to-day security operations for a diverse portfolio of sites and customers with unique requirements.
• Implement security plans, policies, and programs in support of the team and organizational goals.
• Coordinate security incident response.
• Respond to customer security concerns.
• Monitor the external threat environments in the defined area and take measures to minimize security risk to the business to the dynamic security environment.
• Successfully align ACS metrics, goals, and strategic direction across the geographic area to support overall team mission.
• Earn trust through key customer and stakeholder engagements, and liaison with external partners.
• Communicate accurately and in a timely manner with stakeholders.
• Build and maintain close relationships with peers at other security functions at Amazon to exchange and share security concerns and collaborate on closing gaps and building best practices.

A day in the life

• Oversee guarding operations and hold guarding vendors accountable for the quality-of-service delivery. This includes identifying opportunities for cost efficiencies and frugality.
• Build relationships through coordination with internal and external security partners including local law enforcement.
• Monitor performance metrics to improve individual, team, system, and site performance.
• Conduct site security assessments and audits.
• Identify, escalate, and mitigate any potential gaps in security controls.
• Plan and lead drills, tabletop exercises, and other security readiness activities across sites.
• Deliver projects to ensure achievement of delivery of milestones to meet team goals.
• Implement effective, predictable, and measurable processes and procedures to be communicated clearly among Amazon stakeholders.
• Conduct initial incident investigations.
• Coordinate corporate security support to events.
• Support the maintenance and testing of business continuity plans.
• Conduct customer outreach and support organizational safety and security initiatives.
• Monitor physical security device installation, commissioning checks of new buildings; and ongoing maintenance activities, including engagement with vendors.

About The Team

• The Global Corporate Security team drives security operations for Amazon Corporate Security at corporate sites worldwide. Divided in three regions (Americas; Asia Pacific; and Europe, Middle East, and Africa) each led by a Head of Corporate Security, Global Corporate Security is a team of security experts who work closely together to protect and secure Amazon’s people and business.

Basic Qualifications

• Bachelor’s degree in Criminal Justice, Security, Law Enforcement, Business Management, Accounting, International Relations or equivalent education or working experience.
• Minimum 3 years’ experience in the security field in a global corporate environment or large sized organization (e.g. NGO, public sector, police, or military).
• Experience managing service providers and vendors.
• Security operations, risk management, and incident response.
• Training development and delivery.
• Security incident investigation.
• Project Management.
• Contract management.
• Fluent in English, and able to communicate (written/verbal) clearly and concisely

Preferred Qualifications

• Master’s Degree in Business Management or equivalent, relevant certification, or experience.
• Experienced in corporate security for a global/large company.
• Understanding of crisis operations, risk management, and crisis communication best practices.
• Working knowledge of legal contracts, budgeting, and key terms.
• Substantive experience in physical security and technology.
• Experience writing and publishing security standards and policies.
• Skilled in developing metrics and in conducting security-related trend analysis.
• Experience in conducting basic investigations / fact finding.
• Skilled in the management and use of SharePoint, Tableau, Asana, Smartsheet, or other collaboration and work management software.