Scrum Master at Kuda Bank

Role Overview

• As a Scrum Master at Kuda, you will play a pivotal role in driving delivery velocity, operational excellence, and agile maturity across our engineering organization.
• Operating within a high-growth scale-up environment, you will be embedded with large cross-functional teams of 15 to 20 engineers, product managers, and designers.
• Your mission is to champion agile principles, eliminate delivery friction, and foster a high-trust, safe environment where teams consistently produce high-quality financial software. 
• You will serve as the bridge between high-level delivery milestones and day-to-day execution, ensuring squads stay aligned with organizational objectives while navigating the dynamic complexities of the FinTech space.

Key Responsibilities
Agile Facilitation & Team Coaching:

• Facilitate core Scrum ceremonies—including Daily Stand-ups, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives—for larger cross-functional teams.
• Coach squad members and product owners on agile best practices, backlog prioritization, user story splitting, and effective capacity estimation.
• Cultivate a team culture grounded in psychological safety, active accountability, continuous improvement, and collaboration.

Operational & Delivery Excellence:

• Proactively identify and resolve delivery blockers, dependencies, and cross-team bottlenecks to maintain high execution velocity.
• Partner with engineering leads to optimize squad workflows and reduce delivery friction across sprint cycles.
• Utilize delivery metrics (such as velocity, burn-down trends, lead time, cycle time, and DORA metrics) to drive data-informed continuous improvement.

Stakeholder Alignment & Scale-Up Execution:

• Work closely with Product Managers and Engineering Leadership to ensure sprint goals directly map to high-level product roadmaps.
• Maintain transparent, real-time visibility into sprint progress, risks, and dependencies for key business stakeholders.
• Guide teams through the rapid pace and shifting priorities characteristic of a fast-growing FinTech scale-up.

Compliance & Quality Governance:

• Support squads in maintaining technical excellence and security-first engineering practices without sacrificing delivery momentum.
• Ensure agile processes account for necessary regulatory, compliance, and quality standard checks typical of high-throughput financial systems.

Requirements

• Proven Agile Expertise: 5+ years of hands-on experience as a Scrum Master or Agile Coach in dynamic technology environments.
• Scale-Up & FinTech Background: Demonstrable track record of delivering value within high-growth scale-up companies, preferably in the FinTech sector.
• Large Tribe Leadership: Deep experience facilitating and guiding multi-disciplinary squads (Engineers, QA, Designers, Product Managers).

Hard Skills:

• Deep expertise in Scrum, Kanban, and modern scaling frameworks.
• Advanced proficiency with Jira, Confluence, and delivery tracking tools.
• Strong grasp of software delivery metrics (e.g., flow metrics, DORA metrics) to measure squad health and output.
• Practical understanding of modern software delivery practices (e.g., CI/CD, GitOps, automated testing).

Soft Skills:

• Empathetic Leadership: A dedication to empowering teams, removing obstacles, and nurturing an inclusive environment.
• Clear Communication: Ability to articulate project status, risks, and process optimizations clearly to technical and non-technical stakeholders alike.
• Conflict Resolution & Adaptability: Skillful at navigating team dynamics, resolving friction, and pivoting gracefully in a fast-paced environment.