Scheduler at British Council

Role Purpose

The purpose of this role is to support planning and tracking exams capacity requirements against demand from 18 months out on a 12-month rolling basis down to handover to Operations Managers for Resource Management and Test Day delivery.  The role will translate demand into capacity/resource requirements for venues, people, and test materials to fully optimise operations and margins while maintaining service levels, maximising agility, and ensuring contingency.  It will also monitor and review changes to plan reporting on requirements to fill capacity, effectiveness of Planning and cost to serve.  This role will work across functions in country to ensure counterparts understand requirements and execute to plan on Test Day.

Main accountabilities but not limited to the following:

• Executes capacity management plans.  Supports Operations Planning Manager to collaborate with Commercial function for demand planning purposes
• Monitors rolling 18-month plan and makes appropriate changes to plans.  Keeps Operations teams up to date on any changes.   
• Provides support on Distribution and Schools exams with regards to registration requirements and post-test sales invoices
• Provides support to Operations Planning Manager on planning future changes to delivery profiles          
• Contingency planning and risk management of supply.
• Adheres to set standards and performance manage Exam security and compliance                                                                                 
• Manages daily/weekly planning/capacity meetings
• Support creating regular reports on range of standard, corporate financial processes and procedures to enable effective budget and resource management for the team, unit or project(s) – e.g. purchase order system, FABS, SAP, procurement processes.
• Plans and prioritises own work activities, which span across a range of different work streams, responding to changing and at times competing requirements to ensure effective delivery of responsibilities over a weekly/monthly time horizon.                                                                                                           

Role specific knowledge and experience:

• Experience of translating demand requirements to ensure capacity can be met to deliver operationally within a large business
• Experience in third party/Vendor relationship management

Minimum requirements:

• Relevant experience of identifying suppliers in a business environment

Desirable:

• Experience of working across a dispersed team within a single country.
• Experience in allocation and scheduling duties for a large team
• University degree in any subject or relevant qualification