Savings Deposit Officer at Advans

Responsibilities
Manage a portfolio of clients:

• Prospect potential clients and follow up through regular contact with prospects.
• Manage the relationship with clients in the portfolio to ensure maximum client’s satisfaction and retention.
• Organize an efficient schedule that will allow regular meetings with clients and maximized performance.
• Identify clients’ needs in order to cross-sell effectively.
• Monitor the deposits of the clients under supervision.
• Grow the individual deposit portfolio in line with the targets set by the Management by offering quality service and selling products that fit the particular clients’ needs.
• Accordingly, answer clients’ questions and complaints related to Advans LFMFB products and services.
• Participate in the promotion of Advans LFMFB products and services by informing prospects as well as clients.
• Propose new products/services to management.

Organization and control:

• Ensure compliance of all operations performed with Advans policies and procedures.
• Share information and best practices with other Deposit Officers.
• Report all the issues related to the job to the Branch Manager and Deposit Team Leader.
• Ensure all cash transactions are done according to Advans LFMFB policies and procedures.
• Respect AML/KYC policies by identifying all the clients and reporting any suspicious transaction.

Requirements

• Degree or Higher National Diploma in any discipline from accredited polytechnic or University with NYSC discharge certificate or NYSC Exclusion Letter.
• Minimum of 1 years experience as a deposit sourcing staff in a financial institution preferably a commercial bank.
• Good relationship and communication skills with strong team spirit
• Strong analytical skills
• Good computer skills
• Real motivation to work and grow in a performance-based environment
• Taste for fieldwork

Additional Knowledge / Skills Required:

• Practical knowledge of micro/small/medium businesses
• Knowledge of the microfinance bank sector is an advantage
• Good writing skills
• Knowledge of the major local languages.