Salon Manager at Sunrose Consulting

Job Summary

• It provides the best quality beauty, haircare and skincare servicers since the 1990s.
• The company is now seeking to recruit an exceptional Salon Manager.
• Reporting to the Managing Director, you will be responsible for the overall management of the salon. You will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively.

Other Responsibilities will include

• Develop business strategies to raise customers’ pool, expand the salon traffic and optimise profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete salon administration and ensure compliance with policies and procedures
• Maintain outstanding salon condition
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc.)
• Be a shining example of good behavior and high performance

Requirements and skills

• First degree
• Powerful leading skills and business orientation
• Customer management skills
• Strong organisational skills
• Good communication and interpersonal skills.