Sales Team Manager at MyKiakia Online

The Team Lead, Sales is responsible for leading and motivating a team of sales representatives to achieve and exceed sales targets. This role involves coaching, training, and providing guidance to team members, as well as actively participating in sales activities. The Team Lead will ensure the team maintains a high level of performance and contributes to the overall growth of the company.  

Key Responsibilities:

Team Leadership and Management:

• Lead, motivate, and mentor a team of sales representatives.
• Set clear performance expectations and provide regular feedback.
• Conduct team meetings, training sessions, and performance reviews.
• Foster a positive and collaborative team environment.
• Resolve team conflicts and address performance issues.

Sales Performance and Target Achievement:

• Monitor and analyze team sales performance against targets.
• Develop and implement strategies to improve sales performance.
• Assist team members in closing deals and overcoming sales obstacles.
• Track and report on team sales metrics.
• Ensure the team is on track to meet and exceed monthly, quarterly, and annual sales goals.

Sales Strategy and Planning:

• Contribute to the development of sales strategies and plans.
• Implement and execute sales initiatives and campaigns.
• Identify and pursue new sales opportunities.
• Analyze market trends and competitor activities.

Customer Relationship Management:

• Ensure the team maintains strong customer relationships.
• Address customer inquiries and resolve issues promptly.
• Monitor customer satisfaction and implement strategies for improvement.

Sales Reporting and Administration:

• Maintain accurate sales records and reports.
• Utilize CRM systems to manage sales activities and customer information.
• Prepare and present sales reports to management.
• Ensure team compliance with company policies and procedures.

Training and Development:

• Identify training needs and provide coaching to team members.
• Conduct product knowledge training and sales skills development sessions.
• Stay up-to-date on industry trends and best practices.

Qualifications:

• Bachelor\'s degree in Business Administration, Marketing, or a related field.
• Proven track record of success in sales, with at least [Number] years of experience.  
• Experience leading and managing a sales team.
• Excellent communication, interpersonal, and leadership skills.
• Strong negotiation and closing skills.
• Proficiency in CRM systems and sales reporting tools.
• Ability to work in a fast-paced and target-driven environment.
• Strong analytical and problem-solving skills.