Sales Team Lead at Black Pelican Limited

Location: Lekki, Lagos

Job Description

• Identify and approach potential clients, and convert enquiries from potential clients to sales.
• Manage or escalate appropriate customer complaints.
• Develop and cascade sales and marketing activities to ensure awareness of the company among target customer groups.
• Prepare proposals and quotations for the provision of total bathroom solutions, working with the Bagno Technik team in preparing installation proposals.
• Analyze customers’ needs and collect customers’ information to recommend products to improve sales.
• Ensure clients are offered professional and quality service to increase sales.
• Maintain comprehensive database information on all existing relationships and prospects in liaison with information systems, and financial control functions.
• Maintain and develop relationships with new and existing customers in person and via telephone calls and emails.
• Perform sales and marketing duties as directed by the Divisional head.
• Building and maintaining rapport with key clients; Hospitality, Corporate bodies, Fitness & Gym Outfits, Contractors, and Individuals, identifying new opportunities
• Negotiate contracts for purchases and manage, renew, and review contracts as required to enable effective customer/supplier relations.
• Develop and maintain relevant internal liaisons, to optimize quality of service, business growth, and customer satisfaction.
• Comply with performance objectives and targets provided.
• Proactively liaise with the Inventory Team in obtaining the real-time inventory position.
• Contribute to developing new sales strategies/techniques to attract new customers to the showroom.
• Participate in the planning and implementation of annual in-house exhibitions and conferences, as a deliberate sales/marketing strategy.
• Support team members in pitching for and closing viable projects.
• Compile Weekly Team Reports.
• Present MPR reports on behalf of Divisional Head when necessary.

Requirements

• Candidates should possess a Bachelor's Degree with 4 - 6 years of work experience.