Sales Supervisor at SIMS Nigeria Limited

Job Summary

• We are looking for a proactive and results-oriented Sales Supervisor to lead and manage the secondary sales team.
• The ideal candidate will be responsible for driving sales performance, ensuring excellent customer service, supervising daily sales operations, and supporting the achievement of organizational revenue goals.

Key Responsibilities

• Supervise and coordinate the daily activities of the secondary sales team to ensure efficiency and productivity.
• Drive sales growth by setting targets and monitoring team performance.
• Ensure excellent customer service and a positive customer experience at all times.
• Monitor sales transactions.
• Handle and resolve customer complaints in a professional manner.
• Train, coach, and mentor secondary sales staff to improve performance and product knowledge.
• Ensure proper stock management, inventory control, and product availability.
• Ensure attractive product displays in line with company merchandising standards.
• Prepare and submit periodic sales and performance reports.
• Ensure compliance with company policies and procedures.

Requirements

• Minimum of HND / BSc / BA in Business Administration, Marketing, or any related field.
• 3–5 years of experience in sales, with at least 1–2 years in a supervisory role.
• Strong leadership and team management skills.
• Proven track record of meeting or exceeding sales targets.
• Excellent leadership, communication and interpersonal skills.
• Good problem-solving and decision-making abilities.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office and sales reporting tools.