Sales Specialist at New Age Mobile Concepts Limited

Job Objective:

As the Sales Specialist, you will drive revenue growth by identifying prospects, nurturing client relationships, and closing opportunities across key markets. You will develop and execute sales strategies, analyze market trends, and leverage CRM tools to track performance and forecast demand. Your work will directly influence customer acquisition, product positioning, and overall profitability, ensuring that sales targets are met while delivering exceptional customer experiences.

Core Functions: 

• Develop and execute sales strategies to achieve or exceed monthly, quarterly, and annual revenue targets across assigned territories or product lines.
• Identify and qualify new business opportunities through market research, networking, and lead-generation activities.
• Build and maintain strong relationships with existing and prospective clients, understanding their needs to provide tailored solutions.
• Conduct product demonstrations, presentations, and negotiations that effectively communicate value propositions and close deals.
• Collaborate with marketing, product, and customer-experience teams to align campaigns, promotions, and messaging with market demand.
• Track pipeline activity and customer interactions using CRM tools, ensuring accurate forecasting and timely follow-ups
• Analyze sales performance data to identify trends, measure ROI of sales initiatives, and recommend strategic improvements.
• Monitor competitor activity, pricing, and market trends to inform sales tactics and maintain a competitive edge.
• Coordinate with supply chain and operations to ensure timely delivery of products and resolve order or fulfillment issues.
• Prepare detailed sales reports and present insights to management, highlighting successes, risks, and growth opportunities.
• Participate in training sessions and industry events to stay current on product knowledge and evolving market conditions.
• Champion a customer-centric approach by gathering feedback and communicating client needs to internal teams for continuous improvement.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or related field
• 3–5 years’ proven success in sales, account management, or business development
• Experience with CRM tools (e.g., Salesforce, HubSpot) and sales analytics
• Strong communication, negotiation, and relationship-building skills
• Proficient in Excel with ability to analyze market trends and forecast sales
• Goal-oriented, adaptable, and collaborative in a fast-paced, target-driven environment

Skills:

• CRM & Sales Automation Tools
• Lead Generation & Prospecting
• Pipeline & Opportunity Management
• Negotiation & Closing Techniques
• Market & Competitor Analysis
• Relationship Building & Client Retention
• Data-Driven Sales Forecasting
• Communication & Presentation Skills

Key Performance Indicator:

• Lead Generation Rate – Number of qualified leads sourced and converted.
• Sales Conversion Rate – Percentage of leads closed into paying customers.
• Revenue Growth – Increase in sales volume and value over time.
• Customer Acquisition Cost (CAC) – Cost of acquiring each new customer.
• Pipeline Accuracy & Forecast Reliability – Accuracy of sales forecasts versus actuals.
• Client Retention & Repeat Business – Percentage of customers making repeat purchases.
• Reporting Accuracy & Timeliness – Quality and punctuality of sales reports.
• Cross-Functional Collaboration Score – Feedback from marketing, operations, and product teams.
• Upsell/Cross-Sell Rate – Success in expanding existing customer accounts.
• Customer Satisfaction (NPS/CSAT) – Client feedback on service and buying experience.
• Training & Knowledge Sharing – Contribution to team development and onboarding.
• Process Improvement & Automation Rate – Implementation of tools or methods that streamline the sales cycle.