Sales Representative at Mixta Nigeria

MAIN RESPONSIBILITIES

• Implement Global Sales target by setting personal sales target with line manager so as to achieve set targets
• Evaluate sales results and create sales reports in front of Sales and Marketing Director
• Collect inquiries, complaints of customers and handle appropriately
• Coordinate with legal and finance departments within the Group to ensure strict compliance to regulations (external and internal)
• Coordinate with sales operations and external agents to speed up payment process of customers as committed in the contract
• Conduct weekly and monthly reports to senior management on sales targets, enquiries and clients’ feedbacks
• Ensure collections of Sales proceeds in a timely and efficient manner

Deliverables

• Settlement of customer complaints
• Sales target

Time Allocation

• Sales- 60%
• Collections/Receivables-20%
• Admin-20%

KPIs

• Total sales Indicator is the overall sales of residential properties done by staff (50%)
• % late collections - Indicator will ensure that the sales staff will not only focus on seeking customers to purchase units, but also to ensure that the customers will follow-up with payment (15%)
• Coordination with other relevant departments: (15%)
• Feedback from direct leader (s) – qualitative judgment (10%)
• Customer Relations – managing communication and feedback between customers and Mixta (10%)

SKILLS

• Understand the real estate market and needs of domestic customers
• Familiar with the country real estate brokerage market
• Understand the business/sales strategies of Mixta, and of real estate industries
• Should possess strong communication skills, including the ability to communicate both in the regional language of focus country as well as English

EXPERIENCE AND EDUCATION

• Bachelor degree (or equivalent), preferably major in marketing or business administration focusing on marketing/sales
• 1-3 years of experience in real estate sales, especially in the domestic market