Sales Personnel at Trefoil Networks

Reports to: Sales & Marketing Manager
Unit: Sales & Marketing Department

Main Function

• The main function of the Sales Personnel is to sell products using solid arguments to prospective customers, maintain positive business relationships to ensure future sales and meet pre-determined Sales target.

Role Responsibilities

• Prepare sales action plans and strategies
• Identify new customers and ensure lead generation
• Develop sales proposals and make presentations of company products and services to current clients and prospects
• Develop and maintain a customer database
• Develop and maintain sales promotional materials
• Plan and conduct direct sales and marketing activities
• Negotiate with clients and follow up on sales activities
• Conduct product trainings
• Maintain sales activity records and prepare sales reports
• Respond to sales inquiries and concerns by phone, electronically or in person
• Ensure customer service satisfaction and good client relationships
• Carry out market research and surveys
• Participate in sales events
• Monitor competitors, market conditions and product development
• Perform other duties as assigned.

Qualifications / Experience

• A BSc in relevant field.
• Minimum of 3 years professional experience with a Sales or Marketing role.
• Experience in Telecommunication Marketing is an added advantage.

Competencies / Skills:

• Proven ability to identify target audience and achieve sales target
• Excellent planning, strategizing and time management skills
• Excellent verbal and written communication skills
• Excellent persuasion and negotiation skills
• Ability to work in a team at all levels and with minimal supervision
• Excellent client management skills.

Behavioral Qualities / Other Competences:

• Resourcefulness
• Personal integrity and high ethical standards
• Adaptability
• Resilience and tenacity.