Sales Officer at Workforce Group

Job Description:

• Developing and sustaining long-lasting relationships with customers.
• Contacting potential customers via phone, email, or in-person to explain company products and encourage purchases.
• Answering customers' questions and escalating complex issues to the relevant departments as needed. 
• Developing in-depth knowledge of company products.
• Maintaining an accurate record of all sales schedules, customer appointments, and complaints.
• Collaborating with the marketing department, ensuring that the company reaches its target audience.
• Building and maintaining a CRM database.
• Meeting and exceeding weekly, monthly, and yearly targets.
• Participating in sales team meetings.
• Informing product developers of possible improvements and changes to ensure the company product meets current market trends.
• Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.
• Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.
• Completing loan forms and submitting them for processing.
• Completing weekly and quarterly sales reports specifying the number of sales made.

Requirements:

• Bachelor's degree in marketing, business administration, business management, or a related field.
• Minimum of 1 year of sales experience
• Strong problem-solving skills.
• Excellent negotiation skills.
• Effective verbal and written communication skills.
• Exceptional customer service skills.
• Proven track record of achieving sales targets.
• Ability to multitask.
• Effective time management skills.