Sales Officer - East 1 at Truss Ugavi Limited

Job Description

• A plastics manufacturing company in Lagos, Nigeria is looking to hire a Sales Officer whowill be responsible for driving sales and revenue growth by developing and maintaining strong relationships with existing clients and identifying and acquiring new customers.
• The role requires a driven individual who is also a confident communicator and excellent negotiator capable of functioning superbly within a team.

Responsibilities

• Implement effective sales strategies to achieve sales targets.
• Build and maintain strong relationships with existing customers to maximize customer satisfaction and retention.
• Conduct market research to identify new opportunities and stay updated on industry trends.
• Follow up on sales inquiries, leads generated, and convert them into sales.
• Prepare and deliver compelling sales presentations and proposals to potential clients.
• Provide exceptional customer service to ensure customer satisfaction.
• Regularly communicate with customers to understand their needs and address any concerns.
• Coordinate with the production and logistics teams to ensure timely delivery of orders.
• Proactively resolve any customer issues or complaints in a timely manner.
• Conduct regular customer satisfaction surveys and analyze feedback to improve service quality.
• Monitor market trends, competitor activities, and industry developments.
• Analyze market data and customer feedback to identify opportunities for product improvement or development.
• Provide regular reports and updates on market trends, competitor activities, and customer preferences.
• Stay updated on industry trends, regulations and standards.
• Maintain accurate records of sales activities, customer interactions, and sales-related expenses.
• Prepare and submit regular sales reports, forecasts, and budgets.
• Assist in the development and monitoring of sales targets and budgets.
• Coordinate with the finance department for order processing, invoicing, and payment collection.

Qualifications

• Bachelor's Degree in Business Administration, Marketing, or a related field
• 2 yrs+ Experience in the plastics manufacturing industry in the sales or distribution departments
• Excellent communication, sales and negotiation skills.
• Analytical and problem-solving skills.
• Good understanding of plastics manufacturing processes and products
• Knowledge of the industry and market trends.
• Proficiency in using CRM software and data analysis tools.