Sales Manager at Workforce Group

JOB PURPOSE

• To provide excellent and quality sales to clients, including managing existing businesses.

KEY RESPONSIBILITIES

• Plan and deliver on sales strategies to achieve business and personal targets
• Prospect and sell the products and services of the company
• Plan, recruit, and train Life Planners
• Set targets and manage Life Planners to achieve personal as well as branch and corporate sales targets Constant field activity with Life Planners to improve on their selling skills and product knowledge
• Prepare and undertake sales presentations to individuals, groups and associations or corporate bodies Effectively manage Life Planners with focus on their engagement, motivation, and their welfare
• Effectively communicate business decisions and information to all Life Planners and other stakeholders Handle performance improvement and performance management issues to ensure optimal performance of all Sales Representatives
• Fully implement all new initiatives that leads to the achievement of key business imperatives (Examples include, but not limited to Customer Service at Your-Doorstep, etc.)
• Manage key partnerships with third parties including, but not limited to, recruitment sources and partnerships, etc.
• Drive quality sales that will persist on our books
• Open pay points and ensure Life Planners sell from identifiable sources
• Provide timely and useful feedback to Underwriting & Reinsurance to improve on business processes
• Ensure conservation of policies through professional advice and conduct
• Ensure daily reporting of Team KRA to Branch Manager
• Handle client issues both on the field and in the office
• Follow up on commission issues and ensure Life Planners are paid on time and accurately
• Prepare and submit daily/weekly/monthly reports to Branch Manager
• Perform other duties as assigned by the Team Leader, Head of Department, or the business

KEY RELATIONSHIPS (INTERNAL & EXTERNAL)

INTERNAL

• All Internal Clients (Staff, Departments, Other OpCos, etc.)
• Branch Manager
• RSMs
• All HODs and Unit Heads
• Management

EXTERNAL

• Broker Partners
• Clients
• Pay points
• Corporate Institutions

EXPERIENCE/ KNOWLEDGE REQUIRED

• A minimum of a first degree in any discipline
• At least 5 years working experience as a Salesperson with the responsibility of managing teams to achieve business targets
• Must have a track record of excellent performance and good behaviour
• Excellent communication and presentation skills
• Excellent knowledge in use of ICT to achieve results
• Must be able to drive and have a valid driving license

KEY COMPETENCIES

CORE

• Friendliness
• Professionalism
• Reliability
• Excellence
• Trust

LEADERSHIP

• Building Culture
• Customer Sensitivity
• Innovation
• Super Connector
• Change Leadership

TECHNICAL

• Activity Management
• Training
• Sales Support
• Recruitment
• Customer Management/Engagement
• Conversion optimization
• Direct Marketing
• Deals Closure