Sales Manager at Watu Credit Limited

We are looking for a Sales Manager to join our team in our Lagos, Nigeria office. The Sales Manager will be responsible for the sales management and market analysis for the organization, ensuring proper recruitment for dealership, onboarding new dealers and proper management of the credit book pricing for the organization. An individual who is active in leveraging existing relationships and grow the business with speed within the industry space.

If you are passionate about finance, technology and driving financial inclusion, this role is tailor-made for you.

Responsibilities and Duties

 As a sales Manager at Watu, you'll be at the helm of this revolutionary endeavour, shaping the future of finance. You'll lead a dynamic team of sales professionals, driving business growth and helping customers fulfil their financial aspirations through innovative solutions.   

• Development and implementation of the organization's sales strategy.
• Analyze industry trend-market and competitive analysis.
• Develop and manage a sales forecast/pipeline through the sales team.
• Ensure weekly reporting of sales trend/ forecast
• Collaborate with the marketing teams to penetrate key markets.
• Develop strategies for net new business and account creation.
• Ensure implementation of CRM tools for customer retention (Dealers)
• Recommend changes in pricing structure based market trends.
• Regularly review sales performance through team evaluations/ coaching
• Lead and and Inspire: Motivate, guide, and mentor team of dedicated sales executive to exceed targets.
• Strategic Vision: Develop and execute a sales strategy that aligns with Watu's mission and ensures the rapid expansion of our business. Recruit, hire, and educate the sales department on an ongoing basis. Establish sales territories and quotas while evaluating performance of local and regional sales managers.  Partner with senior leadership to evaluate strategies of the department and future sales goals. 
• Customer-centric approach: Deepen Customer relationships by understanding their financial needs, building trust and offering tailored solutions.
• Innovate: Stay ahead of industry trends and competition, bringing fresh ideas to enhance our product offerings.
• Data-Driven Excellence: Leverage data analytics to make informed decisions, optimize processes, and maximize performance.
• Collaborate: Work closely with cross-functional teams to ensure seamless operations and superior customer experience.

What You Bring:

• Passion: An unyielding passion for financial technology and commitment to driving financial inclusion.
• Leadership: Proven experience in managing and motivating high-performing sales teams.
• Innovation: A knack for thinking outside the box, exploring new avenues, and staying ahead of curve.
• Customer Focus: Exceptional customer relationship skills and a genuine desire to make a positive impact on people's lives.
• Adaptability: The ability to thrive in a dynamic, fast-paced environment and embrace change as an opportunity.

Requirements:

• Bachelor's degree in Business, Business Administration preferred
• Three years of direct sales experience required
• Technical understanding of the CRM system
• Proficient with Microsoft Office Suite

Behavioral skills: (Abilities that influence how a person interacts with others and responds to certain situations.)

Must demonstrate the following values:

• Customer Focus – deliver and maintain a high level of customer service with both our internal and external customers.
• Ownership – Treat Watu as your own company and make decisions that would benefit us all aligned with our company values – with a clear focus of delivering on the agreed KPIs.
• Respect – display respect and maintain respectful relationships within our Watu teams and our customers and partners.
• Integrity – operate openly and transparently with our teams, customers, and partners – Act with Integrity.
• Empowerment – Learn and grow with Watu. We empower our employees to be the leaders our people want to follow. We empower our employees by giving them the opportunities to learn and grow together. We empower each other by sharing knowledge and embracing a positive mindset.

People & Leadership Skills

• Work together to create an environment that fosters teamwork and cooperation
• Attend training sessions offered to continuously improve skills and knowledge.
• Be proactive and self-motivated to achieve set Key Performance Indicators (KPIs).
• Recommend new ways of working to continuously improve efficiency, productivity and enhance both our internal and external customer experience.
• Keep updated on any changes in policies, schedules and product knowledge to the team.
• Attend and participate in team meetings.