Sales Executive at Hoop Telecoms

Job Purpose

• The Sales Executive is responsible for driving revenue growth by identifying, developing, and closing sales opportunities within the telecoms sector.
• The role involves building strong client relationships, promoting telecoms products and services, and ensuring customer satisfaction to achieve business targets.

Key Responsibilities

• Identify and pursue new business opportunities within the telecoms industry (corporate, SME, and retail clients).
• Promote and sell telecoms products and services (e.g., internet connectivity, data solutions, voice services, enterprise solutions, managed services, etc.).
• Develop and maintain strong relationships with existing and potential customers.
• Prepare and deliver compelling sales presentations and product demonstrations.
• Meet or exceed monthly and quarterly sales targets and KPIs.
• Negotiate and close deals, ensuring profitable margins and client satisfaction.
• Collaborate with the Service Management, Technology, and Finance teams to ensure seamless service delivery.
• Conduct market research to identify trends, competitors, and customer needs.
• Maintain accurate records of sales activities, pipeline, and customer interactions using CRM tools.
• Provide feedback to management on customer requirements and potential product improvements.

Qualifications & Skills

• Bachelor’s Degree in Business Administration, Marketing, Telecommunications, or related field.
• 2–5 years proven sales experience, preferably in telecoms, IT, or related industries.
• Strong understanding of telecoms products and services (internet, data, fiber, voice, enterprise solutions, etc.).
• Excellent communication, negotiation, and presentation skills.
• Ability to work under pressure and achieve set targets.
• Strong customer service orientation and relationship management skills.
• Proficiency in MS Office Suite and CRM software.

Key Competencies:

• Results-driven and target-oriented.
• Strong business acumen.
• Self-motivated with the ability to work independently and as part of a team.
• Good problem-solving and analytical skills.
• Networking and relationship-building ability.