Sales Executive at Bonzee Consulting

Job Summary

• As a Sales Executive at Bakery store, you will play a pivotal role in driving our bakery's sales and customer satisfaction.
• You will be responsible for promoting and selling our delicious bakery products while ensuring an exceptional customer experience.

Key Responsibilities:
Customer Engagement:

• Greet and assist bakery customers with a friendly and welcoming demeanor.
• Provide product information, recommendations, and tastings to enhance the customer's experience.
• Answer customer inquiries about ingredients, pricing, and product availability.

Sales and Upselling:

• Actively promote bakery products and specials to customers.
• Utilize effective sales techniques to maximize sales revenue.
• Suggest additional items or upsell products to increase the customer's purchase.

Order Processing:

• Accurately process customer orders, including custom cake orders and catering requests.
• Ensure order details are recorded correctly and communicated to the bakery team.

Cash Handling:

• Handle cash and card transactions accurately and securely.
• Maintain a balanced cash register and follow cash-handling procedures.

Maintaining Presentation:

• Keep the sales area clean, organized, and visually appealing.
• Monitor and replenish bakery products on display to ensure availability.

Customer Feedback and Resolution:

• Listen to customer feedback and address any concerns or complaints professionally.
• Report customer feedback to the management team for continuous improvement.
• Retail Distribution