Sales Executive at Awake to Power Communications

Key Responsibilities

Customer Engagement & Sales Support

• Attending to walk-in customers, online inquiries, and prospective clients professionally and promptly.
• Assisting customers with product information including wallpapers, moldings, interior finishes, and related solutions.
• Supporting the sales process by guiding clients through available products, pricing, and purchase procedures.
• Working closely with the Sales Development Representative and other team members to improve customer experience and drive sales performance.

Client Relationship Management

• Building and maintaining cordial relationships with prospective and existing clients.
• Following up on inquiries, quotations, and pending orders to improve conversion opportunities.
• Ensuring prompt response to customer concerns, feedback, and complaints professionally.
• Maintaining proper communication with clients through phone calls, WhatsApp, emails, and social media platforms where required.

Sales Operations & Administrative Support

• Assisting with preparing quotations, invoices, and order documentation where necessary.
• Maintaining accurate records of customer interactions, sales activities, and follow-up communications.
• Supporting inventory coordination and ensuring proper product display within the showroom.
• Assisting Management and the operations team to ensure smooth order processing and delivery coordination.

Team Collaboration & Business Growth

• Collaborating with the sales and operations teams to support organizational goals and revenue growth.
• Contributing ideas and strategies to improve customer acquisition and retention.
• Participating actively in showroom activities, client engagement initiatives, and promotional campaigns.
• Representing the company professionally during meetings, site visits, and client interactions.

Requirement

• Minimum HND/B.Sc in any discipline.
• Minimum of 3 years’ experience in sales, business development, or a related role
• Experience in construction, interior design, or building materials is an added advantage
• Strong communication and interpersonal skills
• Confident, persuasive, and result-oriented
• Ability to work independently and meet targets
• Good understanding of customer needs and relationship management
• Ability to understand design preferences and make creative recommendations.
• Proficiency with WhatsApp, Instagram, and basic computer applications.
• High level of professionalism, confidence, and customer service orientation.