Sales Executive at APM Terminals

Ref.: AT-249951
Location: Onne, Rivers

Description
He/She will be responsible:

• To manage assigned customers and budget base; pursue and secure business in line with the business objectives. Deliver volume targets while remaining focused on relationship with customer portfolio
• To build a good understanding of target customers and the assigned account base, probe and identify customer needs and provide solutions and actively resolve commercial disputes within set timeframes.
• To communicate significant trends and policies to assigned accounts, ensuring customer relationship management tools are updated on time and are of excellent quality
• To support field sales and key client manager functions in their absence
• To Collaborate with Customer Care team daily to improve overall customers experience.

Key Responsibilities
Account Management:

• Customer relationship management
• Drive the use of E-commerce Products to assigned account base
• Schedule and execute customer phone meetings and face to face meetings when required.
• Attract and develop new customers and new products
• Clearly map stakeholders and understand their needs
• Keep abreast of market developments and report relevant information to and Commercial team.
• Proactively assist Finance and Customer Care in clearing longstanding containers respectively.
• Build strong customer specific value propositions linking WACT differentiators to customer’s pains/needs.
• Prepare for Sales meetings with clear agenda, objectives etc.
• Prospect for new accounts or opportunities
• Grow and up-sell to existing accounts, focusing on growth and profitability
• Show strong ability to qualify leads
• Successfully manage negotiation process
• Maintain strong ability to develop winning customer value propositions
• Leverage internal and external financial data to build winning strategies and understand account economics
• Build and execute winning account strategies
• Actively manage call flow
• Build and maintain a strong network of customers
• Thoroughly understand customer drivers, needs and requirements.

Requirements
We are looking for:

• Bachelor's / Master's degree holder from a reputable organisation.
• Fluent spoken and written English
• Minimum 4 years’ relevant sales experience
• Strong knowledge about WACT products, terminal and liner shipping markets and industry trends
• Strong interpersonal, teamwork and communication skills.
• Capable of building solid rapport over the phone.
• Passionate, strong initiative, self-driven with commitment to succeed.

We Offer
In this position, the incumbent will have an opportunity to acquire skills and knowledge in the following areas:

• Results orientation
• “Hunting” sales skills
• Best practices sales processes (e.g., account planning, contract negotiations)
• Strong customer knowledge
• Good market and product knowledge.