Sales Excellence Associate at Reliance HMO

• We are looking for a Sales Excellence Associate to help us scale and strengthen our sales operations in Nigeria.
• In this role, you will work closely with the sales team to optimize tools, processes, and performance.
• You’ll support CRM hygiene, analyze sales data, and drive improvements in sales pitch quality and enablement.
• This role is ideal for someone with a strong analytical mindset, attention to detail, and a passion for supporting high-performing sales teams.

Responsibilities
As a Sales Excellence Associate, you will:

• Evaluate sales pitches and provide feedback to improve content, delivery, and impact.
• Facilitate coaching sessions and workshops to enhance sales techniques and confidence.
• Maintain clean, accurate data within the CRM system by identifying and resolving data quality issues.
• Build and update sales dashboards and reports to track KPIs and team performance.
• Identify insights from CRM and performance data to guide decision-making and team improvements.
• Collaborate with sales leadership to implement process improvements and monitor their effectiveness.
• Stay current on sales enablement trends and tools to improve sales team productivity and alignment.
• Support the creation and refinement of sales content, including scripts, email templates, and presentations.

Requirements

• 1–3 years of experience in sales operations, sales enablement, customer success, or sales support.
• Familiarity with CRM systems such as Zoho, Salesforce, or HubSpot.
• Strong analytical, reporting, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and stakeholders in a fast-paced environment.
• Fluency in both French and English (working language of the company).
• Familiarity with sales processes and enablement strategy is a plus.

Benefits

• At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness.

Here’s what you’ll enjoy:
Remote-First Environment:

• Work from anywhere while staying connected to a vibrant, collaborative team.

Competitive Salary and Benefits:

• We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.

Premium Health Insurance:

• Comprehensive health coverage for you and your family, because your well-being comes first.

Unlimited Leave:

• Take the time you need when you need it—no limits, no questions.

Meaningful Impact:

• Play a key role in transforming customer experiences and shaping healthcare innovation.

Collaborative Work Culture:

• Join a supportive, inclusive, and team-focused environment that celebrates diversity.

Growth Opportunities:

• Access tools, mentorship, and resources to elevate your skills and career.

Learning & Development Allowance:

• We provide an allowance to support your ongoing professional growth and skill enhancement.