Sales Deposit Manager at Boctrust Microfinance Bank

Responsibilities

• Develop and execute strategic plans to achieve and exceed savings deposit growth targets.
• Conduct market research and competitor analysis to identify opportunities for new savings products and service enhancements.
• Manage and mentor a team of savings deposit officers, providing guidance, training, and performance feedback.
• Implement and monitor effective sales and marketing campaigns to attract new savings customers.
• Ensure compliance with all relevant regulatory requirements and internal policies related to deposit mobilisation.
• Maintain strong relationships with existing customers and proactively address their needs and concerns.
• Develop and implement customer retention strategies to minimise attrition.
• Monitor and analyse key performance indicators (KPIs) related to savings deposits and provide regular reports to senior management.
• Collaborate with other departments, such as marketing, product development, and customer service, to ensure a seamless customer experience.

Qualifications

• Bachelor's degree in Banking and Finance, Business Administration, Economics, or a related field.
• Minimum of 5 years of progressive experience in retail banking, with a focus on deposit mobilisation and management.
• Proven track record of achieving and exceeding savings deposit growth targets.
• Strong understanding of the Nigerian financial market, regulatory landscape, and competitive environment.
• Excellent leadership, communication, interpersonal, and negotiation skills.
• Demonstrated ability to develop and implement effective sales and marketing strategies.
• Strong analytical and problem-solving skills.
• Proficiency in relevant banking software such as bankone and Microsoft Office Suite.
• Excellent customer service orientation.