Sales Associate/Store Supervisor at Alister Greene Consulting

This role is responsible for the performance of the sales team, the achievement of sales target and the feel and look of the store.

RESPONSIBILITIES

• Approach customers as they enter the showroom, inquire about the type of furniture/product they want.
• Develop new sales strategies/techniques to attract new customers to the showroom.
• Supervise the sales process, politely respond to questions and inquires raised by customers, and close every sale with potential customers.
• Maintain a clean and organized appearance of the showroom.
• Build and maintain rapport with key clients; Hospitality, Corporate bodies and Individuals, identifying new opportunities
• Conduct outbound lead follow-up calls to potential and existing customers via telephone and e-mail to sell products and services.
• Develop and maintain relevant internal liaisons, to optimize quality of service, business growth, and customer satisfaction.
• Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products
• Participate in the planning and implementation of exhibitions and conferences, as a deliberate sales/marketing strategy.
• Supervise team to ensure optimal performance.
• Support team members in pitching for and closing viable sales prospects
• Attend to other deliverables as assigned by M.D

Requirements:

• Bachelor's degree in business administration, marketing, or a related field is an added advantage)
• 2+ years of experience in retail sales management, furniture sales, or a related field
• Strong communication and interpersonal skills
• Proven ability to develop and implement successful sales strategies
• Good understanding of interior design and the furniture industry
• Ability to approach customers as they enter the showroom, inquire about the type of furniture/product they want, and close every sale with potential customers
• Ability to supervise the sales process, politely respond to questions and inquiries raised by customers and ensure that all customers receive excellent customer service
• Ability to maintain a clean and organized appearance of the showroom
• Ability to build and maintain rapport with key clients, identifying new opportunities for business growth
• Ability to conduct outbound lead follow-up calls to potential and existing customers via telephone and e-mail to sell products and services
• Ability to inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products
• Ability to supervise a team to ensure optimal performance and productivity
• Ability to support team members in pitching for and closing viable sales prospects
• Ability to participate in the planning and implementation of exhibitions and conferences as a deliberate sales/marketing strategy
• Positive attitude toward work
• Ability to work well under pressure and meet deadlines
• Ability to attend to other deliverables as assigned by the MD.