Sales Administrator at Animal Care Services Consult

Responsibilties

• Manage branch records including sales transactions, delivery notes, invoices, and receipts.
• Monitor and maintain accurate customer databases and sales registers.
• Ensure all customer invoices, receipts, and delivery notes are properly issued and filed.
• Prepare and submit daily, weekly, and monthly branch sales reports to Branch Operations Manager.
• Monitor daily cash transactions and Point-of-Sale (POS) activities.
• Coordinate with the finance department for bank deposits, petty cash management, and supplier payments.
• Maintain accurate financial records related to branch transactions.
• Maintain accurate stock records for animal feeds, veterinary drugs, supplements, and premix products.
• Assist in receiving, labeling, and organizing stock in the warehouse or display shelves.
• Conduct routine stock reconciliation and physical stock-taking to ensure inventory accuracy.
• Identify and report low-stock items and assist in restocking with procurement or suppliers.
• Attend to walk-in and existing customers, providing information on premix products, animal feeds, veterinary drugs, and vaccines.
• Provide guidance on product availability, usage, and suitable recommendations where necessary.
• Respond to customer inquiries and ensure prompt service delivery.
• Maintain strong relationships with farmers, distributors, and commercial clients.
• Handle customer complaints professionally and escalate complex issues to the Branch Manager.
• Liaise with sales representatives and technical staff for customer follow-ups and order fulfillment.
• Ensure smooth coordination between customers, the branch, and the warehouse for product delivery.
• Maintain proper records for product shelf life, batch tracking, and expiry management.
• Support internal audits, inspections, and compliance checks by maintaining organized and accessible documentation.

Qualifications

• Interested candidates should possess a Bachelor`s Degree with 1 - 3 years experience.