Sales Administrator at Alfred & Victoria Associates

Location: Victoria Island, Lagos

Job Summary

• We are looking for a qualified Sales Administrator to join our team and help us achieve our goals.
• You will serve as a point of contact for our sales team, clients, and engagement team with queries about potential engagements, proposals, and administrative system set up for our team.
• Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices.
• If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.
• Ultimately, you should be able to contribute to high quality customer service and help drive revenue targets.

Responsibilities

• Receiving and processing purchase orders.
• Maintain an accurate database of customer and prospect information
• Make daily national/international phone calls, and email prospects
• Expand database of prospects and route qualified opportunities to sales executives
• Establish, develop, and maintain an excellent business relationship with prospects through constant communication
• Issuing sales transaction invoices.
• Verifying orders, including customers' personal information and payment details.
• Contacting customers by phone or email to answer queries and obtain missing information.
• Maintaining and updating sales and customer records.
• Compiling monthly sales reports.
• Expediting orders through internal liaison.
• Directing feedback from customers to relevant departments.
• Identifying new products to add to those on offer.
• Supporting the sales department with other administrative tasks, if requested.

Requirements

• HND / Degree in Business Administration / Statistics or any related discipline
• 2 to 3 years (preferably in the automotive industry)
• Previous experience in sales administration, or a similar role.
• Excellent verbal, written, and receptive listening communication skills and a strong ability to build lasting, impactful relationships.
• Strong organizational skills and ability to create, maintain, and drive a process
• An ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
• Proven track record collaborating across organizational teams with all levels of leadership
• Innovative thinking, strategic focus, and aptitude that challenges the status quo
• Strong relationship management skills, including the ability to influence, engage, and inspire employees and project team members.
• Hands on experience with CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines
• Certification in Marketing, Sales or relevant field is a plus.

Salary
Very attractive.