Ruminant Specialist at Archer Daniels Midland (ADM)

Ref ID: #LI-VC1

General Function

• To Provide nutrition/technical support and report to the Technical Director.
• To Provide technical support for customers, sales, and marketing team.
• To be involved in the market development of the new product portfolio in relation with formulation
• To monitor product performance using the internal tools
• To proffer prompt solutions to customers/client’s complaints.
• To train technically customers and team internally.
• To provide farm support service on ruminant management and farm related issues.
• To handle all activities that relate to government regulatory agencies with regards to ruminant.

Missions & Activities
Mission: Ensure Business Development and profit optimization of ruminant products:

• Conduct direct technical actions (trial, competitive evaluation, technical tools, technical trial reports, distribution training) in a defined client portfolio (Example: Promote ADM Ruminant products, Physiolicks,T5X, Wisium offer etc.)
• Support sales team on the field in order to drive sales of ADM ruminant products and thus achieve the organization’s financial objective on the product category
• Work with feed mills through trainings and development of their product line and field support
• Work with home mixing farms through training of staff ,farm audit and diet balancing.
• Support the evolution of customer’s lifetime value with the support of ADM team and solutions (Example: Monitoring of products performance and feedback from customers, identify and suggest solutions to customer complaints)
• Ensure market development of ADM Ruminant products across the country using technical approach to switch customers in collaboration with the sales team.
• Handle and resolves product complaints – Quality, packaging, presentation etc. with ADM ruminant team
• Develop Sales and Marketing plan for marketing campaigns and outreaches in support of ADM ruminant Product. E.g. handle participation in industry events, organize seminars for farmers.
• Work with ruminant customers in collaboration with Sales team to develop partners and distributors across the country for effective market coverage.
• Develop ruminant marketing communication materials in conjunction with Sales/marketing team

Mission: Support Technical Director in the development and optimization of product portfolios:

• Participate in defining premix/concentrate specifications and optimize formula according to ruminant species and customer profile in relation with formulation team
• Make local adaptation of global ADM offers
• To ensure the volume of each product in the warehouse.
• To advise on the type and volume of each product to import.
• To ascertain product quality status and ensure first in first out policy.
• To Analyze the tools already in the market to anticipate needs and propose innovative and differentiating solutions
• To ensure a watch on the evolution of the supports.
• Support technical projects (Ruminant symposium, posters, technical presentations, analyze results and write reports)
• Ensure registration of new products and compliance to government regulatory agencies policy (NAFDAC, SON, NIAS).

Mission: Provides nutritional and technical expertise:

• Provide information and ongoing training to department members in this area.
• Develop and deliver training to our clients on best management practices in ruminant.
• Define the nature and objectives of economic and technical audits for farmers.
• Conduct technical audits of customers and farmers.
• Monthly/quarterly joint Visit with ADM sales representatives to clients/customers to monitor product performance and farm evaluation.

Educational Qualification & Experience

• Minimum of Bachelor's Degree in Animal Science
• Degree in Veterinary Medicine is a plus
• At least 2 years of professional experience as sales technical support
• Experience in the analysis of supply and demand of ruminant products would be a plus.
• Experience in feed formulation of different livestock species is required
• Experienced in nutrition, farm management and disease management of ruminant
• Solid background on technical applications of feed stuff

Skills & Abilities:

• A good knowledge of nutrition and management of livestock species
• A good understanding of the importance of modern technology as digitalization and automation is part of the global team’s strategy to provide up-to-date, consistent and standardized information in an efficient manner
• Excellent customer relationship management
• Solid communication, organizational and time management skills
• Analytical, fact-based and solution-oriented
• Fluent in English
• Experience with MS Office (word, excel, PowerPoint).

Functional Relationship

• Technical Director
• Technical Team
• Production manager
• Sales/Marketing team
• Headquarters Ruminant team.