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  • Posted: Nov 3, 2021
    Deadline: Nov 27, 2021
  • VDT Communications Limited provides a complete, turnkey solution to all of your data communication needs. As an offshoot of BITCOM systems Ltd with several years of experience in the design, installation, and maintenance of all types of data network engineering solutions is put at the advantage of our customers. We drive network transformation for enterprise...
    Read more about this company


    Rigger / Technician

    Location: Ikoyi, Lagos
    Reporting to: PoP Head
    Travel: Yes
    Category: Engineering
    Department: Technical & Operations

    Job Objective

    • This role is responsible for ensuring the quick resolution of escalated faults from service management to avoid downtime and ensure that customer’s links are up and running at all times.
    • This role is also responsible for carrying out site survey that aid accurate and quality installation.

    Key Deliverables

    • Expected End Results (“WHAT”) Key Result Areas (List the expected end results that must be achieved in order to fulfill the job purpose)
    • Supporting Activities (“HOW”) (What are the key activities undertaken to achieve the desired end results?)

    Technical and Operational Strategy:

    • Acting as installer on all approved links installation for new projects.
    • Professional Rigging with good and protected link installation.
    • Ensure that customers and client links are well managed by constantly responding to fault calls
    • Ensure that site survey are conducted accurately to aid quality installation
    • Ensure that all escalated faulty calls are fixed within target SLA for resolution.
    • Ensure 100% up time availability at the PoP by constant monitoring of the links and trunks.

    Service and Value:

    • Ensure clients fault calls are attended to within SLA time frame.
    • Ensures quality functionality of all installed links at client’s site before hand over.
    • Reduce/eliminate repeat call on all worked on installation.
    • Ensure all equipment are properly configured before installation to avoid damage and downtime.
    • Ensure safety in rigging activities and equipment protection during installation.
    • Assist in carrying out quarterly routine maintenance at the PoP.

    Meetings and Documentations:

    • Ensures proper documentation of all installed links, resolved faults for documentation and reference purpose.
    • Ensure job completion forms are properly signed off with clients before leaving clients site.
    • Ensures proper stock level of spares and equipment is captured and reported in the daily report.

    Equipment Sourcing:

    • Assist in the purchase of spares and accessories for installation from local supplier.

    People Management:

    • Work with POP Head and Rigger in harmonious working relationship to achieve organizational goals and objective.
    • Ensure riggers are properly trained on how to effectively carryout any new installation and resolution of faults when the need arises.

    Skills & Knowledge
    Educational Qualifications & Functional / Technical Skills:

    • Minimum of National Diploma in Electrical / Electronic Engineering / Telecom
    • Relevant Experience (Type of experience and minimum number of years
    • Minimum of 2 year experience in a telecommunication industry.
    • 1 year Rigging experience in a Telecommunication industry

    Attitude and Behavioral Traits:

    • Excellent analytical and presentation skill.
    • Excellent verbal and written communication skills.
    • Ability to work under pressure.
    • High sense of professionalism.
    • Highly developed, demonstrated teamwork skills.

    Method of Application

    Interested and qualified candidates should send their CV to: [email protected] using "RIGGER / TECHNICIAN" as the subject of the email.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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