Rider at Mopheth Group

Responsibilities

• Adhere to organizational rules and policies.
• Safely and efficiently deliver pharmaceutical products and other products to customers, ensuring timely arrival and adherence to delivery schedules.
• Verify the accuracy of each order before leaving the store, ensuring that all items are correctly loaded for delivery.
• Maintain effective communication with customers regarding delivery status, any delays, or issues, ensuring a high level of customer satisfaction.
• Plan and optimize delivery routes for maximum efficiency, considering traffic conditions and delivery priorities.
• Maintain accurate records of deliveries, including customer signatures and any discrepancies, ensuring compliance with organizational policies and procedures.
• Ensure that the delivery bikeis kept clean, well-maintained, and compliant with safety regulations. Report any maintenance issues to the Operations Officer promptly.
• Address and resolve any delivery-related issues or customer complaints promptly and professionally, escalating to the Operations Officer when necessary.
• Collaborate with pharmacy staff and the customer service team to ensure smooth operations and efficient handling of deliveries.
• Coordinate with cross-functional teams, including finance, operations, and management, to provide financial insights that support strategic decision-making and drive business growth.

Requirements

• Candidates should possess relevant qualifications with experience.