Revenue Officer at Tempkers Limited

Job Summary

• The Revenue Officer will be responsible for supporting and executing revenue collection, monitoring, verification, reconciliation, compliance, and customer engagement activities across designated areas of Abuja.
• The role is primarily field-based and requires regular movement across assigned locations, direct engagement with customers and businesses, monitoring of revenue activities, identification of revenue leakages, and accurate reporting of collections and field operations.
• The successful candidate will be expected to demonstrate strong numerical and analytical abilities, integrity, accountability, professionalism, and a results-driven approach to achieving revenue and operational targets.

Key Responsibilities

• Conduct field-based revenue collection, monitoring, verification, and compliance activities across assigned locations.
• Carry out regular field visits to monitor revenue-generating activities and support effective revenue collection.
• Engage professionally with customers, businesses, taxpayers, and relevant stakeholders to facilitate compliance with payment obligations.
• Verify revenue transactions, payment records, receipts, and supporting documentation.
• Reconcile collections and transaction records and promptly identify discrepancies.
• Identify, document, and report revenue leakages, irregularities, underpayments, and other areas of non-compliance.
• Maintain accurate and up-to-date records of collections, field activities, customer information, and transactions.
• Prepare and submit daily, weekly, and other required revenue and field activity reports.
• Monitor assigned revenue accounts, locations, or portfolios and follow up on outstanding obligations.
• Escalate issues, disputes, irregularities, and compliance concerns to the appropriate supervisor or department.
• Support the implementation of measures aimed at improving revenue collection and reducing revenue leakages.
• Work collaboratively with internal teams and relevant stakeholders to achieve assigned revenue and operational targets.
• Ensure all revenue and field activities are conducted in accordance with organizational policies, procedures, and applicable regulatory requirements.
• Perform other revenue-related duties as may be assigned by management.

Requirements

• Age: 24–28 years.
• Education: HND or B.Sc. in Banking and Finance, Accounting, Economics, Business Administration, or a related discipline.
• Field Experience: Candidates must have hands-on field experience, preferably in revenue collection, field operations, customer engagement, sales, compliance, inspection, financial services, or a related function.
• Must have good knowledge of Abuja and be able to navigate its major districts, communities, and key locations effectively.
• Strong numerical, analytical, and problem-solving skills.
• Basic knowledge of revenue collection, financial transactions, accounting procedures, or compliance processes.
• Proficiency in Microsoft Office applications, particularly Microsoft Excel and Word.
• Ability to maintain accurate records and prepare clear and timely reports.

Additional Requirements:

• Must be willing to spend significant time in the field and actively participate in revenue operations.
• Must be able to travel across different areas of Abuja as required.
• Must be comfortable engaging directly with customers, businesses, stakeholders, and members of the public.
• Must demonstrate professionalism and tact when handling customer inquiries, payment issues, disputes, and compliance matters.
• Candidates seeking an exclusively office-based position will not be suitable for this role.
• Ability to work flexible hours when required by operational demands is an added advantage.

Core Competencies:

• Strong interpersonal and communication skills.
• High level of integrity, accountability, and professionalism.
• Strong numerical and analytical ability.
• Excellent attention to detail.
• Ability to identify discrepancies, irregularities, and potential revenue leakages.
• Strong customer engagement and relationship management skills.
• Results-oriented approach with a focus on achieving revenue and operational targets.
• Good reporting, documentation, and record-keeping skills.
• Ability to work independently and effectively as part of a team.
• Ability to manage multiple assignments and work effectively under pressure.
• Strong problem-solving and critical-thinking skills.
• Ability and willingness to perform hands-on field activities as a core part of the role.

Key Performance Areas
Performance in this role will be assessed based on:

• Revenue collection and achievement of assigned targets.
• Accuracy and timeliness of revenue reconciliation.
• Identification and reduction of revenue leakages.
• Compliance monitoring and follow-up.
• Accuracy of field records and transaction documentation.
• Quality and timeliness of reports.
• Customer and stakeholder engagement.
• Effective coverage of assigned locations and accounts.
• Adherence to organizational policies and operational procedures.

Relevant Skills:

• Revenue collection and reconciliation
• Revenue monitoring and verification
• Field operations and compliance
• Revenue leakage identification
• Customer engagement and relationship management
• Financial and revenue reporting
• Data analysis and numerical skills
• Microsoft Excel and Word
• Record keeping and data management
• Written and verbal communication
• Attention to detail
• Problem-solving and critical thinking
• Time management and organization
• Integrity and accountability
• Teamwork and independent working
• Basic finance and accounting principles
• Abuja navigation and knowledge of key locations

Career Development

• The role provides practical exposure to revenue management, collection operations, compliance monitoring, customer engagement, financial reconciliation, field operations, and revenue reporting.
• Successful officers will have opportunities to develop their expertise and progress within the Revenue, Finance, Compliance, and related functions based on performance, experience, and organizational requirements.