Revenue Manager at Radisson Blu Hotels

Key Responsibilities of the Revenue Manager:

• Supports the smooth running of the revenue management department, where all aspects of the hotel’s reservations and meeting & events enquiries are managed and handled
• Works proactively to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution
• Develops and implements strategies where key revenue management metrics are identified, communicated and delivered
• Effectively manages the life cycle of the team within the department, fostering a culture of growth, development and performance
• Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships with all key stakeholders
• Reviews and scrutinizes the business performance, providing recommendations that will drive financial performance
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing followup as required

Requirements of the Revenue Manager: 

• University Degree or Higher national Diploma from recognized institution in Social sciences and related fields 
• Proven experience in revenue management with excellent problemsolving capabilities
• Excellent managerial skills with a handson approach and leadbyexample work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy
• Experienced in using IT systems on various platforms
• Strong communication skills