Retail Supervisor at BBOXX

Profile

• You live to meet targets: You love challenges, you are driven to reach target. Failure is never an option. You have shown in the past an ability to meet targets independently as a leader.
• You love selling: You have a passion in convincing people. You love getting others to trust you and follow your advice. You have some experience in selling effectively.
• You deliver and expect the best: At BBOXX, we all want to deliver extraordinary work in order to bring the solar revolution.
• We also expect others to do the same. You should have stories when you over delivered in your career.
• Leading a team is a second nature: You might not have had a lot of professional experience yet leading a team. But you feel you have led projects or managed conflicts effectively in the past, tell us about it.
• You are committed to amazing customer experience: Going the extra mile for the customer is natural for you.

Responsibilities

• Create and maintain an incredible sales team
• Meet the sales objectives through careful planning and motivating your team
• Meet the technician target through a laser focus on efficiency
• Meet the operational standard we expect at the shop

Tasks

• Responsible for new customer acquisition across a defined area
• Hiring agents who are very effective sellers and good representative of BBOXX
• Training agents to offer an incomparable customer service
• Managing the schedule of agents and motivating them to reach new heights
• Supporting and coaching agents in the field when needed (e.g. group presentation)
• Monitoring their performance against objectives and take necessary actions
• Organizing the agent network geographically
• Responsible for technicians performance
• Managing the schedule of technicians and motivating them to reach new heights
• Monitoring their performance against objectives and take necessary actions
• Responsible to implement marketing strategy in coordination with Retail Area Manager
• Request for any marketing activities
• Responsible for the operations at the shop
• Supervise the shop manager in its activities
• Report to the retail area manager about the shop results

Person Specification

• Have a University Diploma with 2 years working experience
• Have prior experience in sales management, we are not looking for the “striker” of a football team but for the head coach
• Be willing to live in rural areas, the role is set in rural areas, you will be located at a shop which are in secondary towns
• Be proficient with the Microsoft Office Suite.

Perks

• A relentless commitment to training our staff and the opportunity to move up in the organization
• Working with the best people in the sector
• Making an impact for millions in the dark and being part of the solar revolution
• Compensation:
• Base compensation and performance bonus based on results