Retail Store Manager at Wave.ng

Requirements:

• Minimum HND/B.Sc degree
• 4 Years of relevant work experience
• Physically fit to stand for hours and lift heavy items
• Lives within a 30 -45 minutes commute to the location

Responsibility: Work as a Deputy to the Store Supervisor to handle the following roles:

• Responsible for the management, operations, and success of the assigned store
• Ensure the store is operated in line with the Company’s culture, policies, and standard operating procedures.
• Keep the store in order and clean.
• Take care of a sufficient inventory according to the company´s order system and inventory policy (no missing items, no excessive stock, fresh products).
• Ensure that all customers are approached in a friendly way.
• Ensure as little shrinkage as possible.
• Manage the personnel in the most efficient way.
• In order to stay ahead of the competition, it is required to apply the principle of the economy to the maximum extent.

Specific Decisions and Responsibilities:

• The Stores Supervisor performs all tasks of his Assistants (cleaning, unloading of pallets, working at the checkout etc).
• Makes sure that all reports, cash, and receipts are correct and complete.
• Makes sure all cashiers are well trained.
• Plans the schedule of his team including the holiday plans
• Plans the breaks of the staff.
• Responsible for the final calculation and complete documentation at the end of the shift of each cashier.
• Is in charge of arranging correct money transfers to the bank.
• Is in charge of all cancellations of total receipts, complaints as well as returns from customers. If he judges that a customer complaint is suspicious or unjustified he reports the case to the Area Manager for decision.
• Checks the procedure at the checkout
• Checks the deliveries from the Warehouse and direct suppliers and reports any delivery mistakes.
• Responsible for all books, reports, and forms in the store.
• Decides on orders and order quantities
• Makes sure that legal requirements are followed (for example regulations in regard to the sale of alcohol).
• Responsible for correct counting in case of physical inventories.
• Trains personnel for other stores in case required.
• Responsible for 100 % price label accuracy.