Retail Sales Representative at Huko Advisory services

Location: Broad Street - Lagos Island, Lagos

Job Summary

• The Retail Sales Representative will be responsible for managing the daily activities of the store, including sales, customer service, stock management, and social media engagement.
• This role requires a trustworthy, detail-oriented, and proactive individual who can work independently, provide exceptional customer service, and drive sales growth.

Key Responsibilities
Sales & Customer Service:

• Welcome and assist customers, offering styling and product recommendations.
• Meet or exceed daily and weekly sales targets.
• Process cash and POS transactions accurately and maintain proper records.
• Build strong customer relationships and ensure a high-quality shopping experience.

Store Operations & Inventory Management:

• Open and close the store daily according to company procedures.
• Monitor and report on stock levels, damages, or discrepancies.
• Assist in periodic stock audits and maintain accurate inventory records.
• Keep the store clean, organized, and visually appealing.

Reporting & Administration:

• Prepare and submit daily or weekly sales and stock reports using Microsoft Excel or Google Sheets.
• Track all transactions and stock movements accurately.
• Support audit and handover procedures when required.

Social Media & Brand Engagement:

• Manage Instagram, WhatsApp Business, and other social platforms for the store.
• Create and post engaging product photos, videos, and promotional content.
• Respond to customer inquiries and process online or social media orders.

Requirements

• Minimum of an OND / NCE / HND / B.Sc Degree in any discipline (Business, Marketing, or related fields preferred).
• 1–3 years of experience in retail, fashion, or customer service roles.
• Excellent communication, interpersonal, and sales skills.
• Proficiency in Microsoft Office (Excel, Word).
• Familiarity with social media platforms (Instagram, TikTok, WhatsApp Business).
• Honest, organized, and dependable.
• Ambitious and willing to contribute to the brand’s growth.

Work Hours:

• Monday, Tuesday, Wednesday, Friday, Saturday: 9:00 AM – 6:00 PM
• Thursday: 10:00 AM – 6:00 PM.

Compensation & Benefits

• Competitive salary based on experience.
• Performance-based bonuses or commissions.
• Training and growth opportunities within the brand.