Retail Sales Representative at Fine Brothers Limited

Locations: Nsukka - Enugu and Abakaliki - Ebonyi

Job Description

• A Sales Representative is responsible for promoting and selling a company's products or services to existing and prospective customers.
• They build and maintain strong customer relationships, identify sales opportunities, achieve sales targets, and represent the company professionally while ensuring customer satisfaction.

Key Responsibilities

• Promote and sell the company's products and services to customers.
• Build and maintain strong relationships with existing customers.
• Meet or exceed assigned sales targets and performance indicators.
• Follow up on customer inquiries, complaints, and after-sales support.
• Manage inventory levels and coordinate stock replenishment when necessary.
• Collect customer feedback and provide insights to management.
• Ensure compliance with company policies and ethical sales practices.

Educational Qualifications

• Minimum of a Bachelor's Degree, Higher National Diploma (HND), OND, NCE qualification
• Additional certifications in Sales, Marketing, Customer Service, or Business Development are an added advantage.

Experience Requirements:

• 1–3 years of experience in sales, marketing, customer service, or business development (entry to mid-level roles).
• Proven track record of meeting or exceeding sales targets.
• Experience in retail, FMCG, telecommunications, or related industries is an advantage.
• Experience in customer relationship management.

Required Skills:

• Excellent communication and interpersonal skills
• Customer service orientation.
• Relationship management skills.
• Sales and marketing knowledge.
• Ability to identify customer needs and recommend suitable solutions.
• Problem-solving and conflict resolution skills.
• Ability to work independently and as part of a team.
• Target-driven with a results-oriented mindset.
• Basic computer proficiency (Microsoft Office, CRM software, email).
• Strong presentation and product demonstration skills.
• Adaptability and resilience in a fast-paced environment.