Retail Sales Representative at Fine Brothers Limited

Job description

• Establish, develop and maintain positive business and customer relationships.
• Reach out to customer leads through cold calling.
• Achieve agreed-upon sales targets and outcomes within the schedule
• Coordinate sales effort with team members and other departments.
• Maintain fairness, integrity and honesty in dealing with the customer to promote a good corporate image for the company.
• Ensure that all products and accessories are tested immediately after purchase before customer takes delivery.
• Create and maintain a friendly working environment and relationship for all branch staff including manufacturer's representatives.
• Keep record and current status of all customers’ items that were sent for warranty.
• Work closely with customer care center to ensure that customer's product is given proper attention.
• Conduct price and feature comparisons to facilitate purchasing and ensure display stands are fully stocked.
• Analyze the territory/market’s potential, track sales and status reports.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends.
• Continuously improve through feedback.