Retail Sales / Online Sales Associate (Female) at Candid Solutions

Job Description

• A Retail Sales Associate is responsible for assisting customers, providing product information, and completing sales transactions.
• They also stock shelves and maintain the store’s appearance. Also handle online sales by assisting customers through online platforms, answering inquiries, processing orders, and ensuring timely delivery.

Responsibilities

• Consults with customers to understand their needs and preferences related to merchandise. (Online)
• Demonstrates and explains merchandise, selecting and suggesting options suitable for the customer’s needs.
• Answers customer’s questions about merchandise.
• Assists customers with purchase decisions.
• Retrieves merchandise from the sales floor, stock room, or other inventory locations; places special orders.
• Collects payment using the store point of sale system.
• Processes returns and exchanges.
• Performs other duties as assigned.
• Handle Sales Inquiries online

Requirements

• Interested candidates should possess an OND, HND, or B.Sc Degree with 1-2 years experience.
• Proven work experience as a Retail Sales Associate.
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Working knowledge of customer and market dynamics and requirements.
• Track record of over-achieving sales.
• Familiarity with inventory procedures.
• Solid communication and interpersonal skills.
• A friendly and energetic personality with customer service focus.
• Ability to perform under pressure and address complaints in a timely manner.