Retail Sales Manager at Koolboks

Key Responsibilities:

• Lead and manage the daily operations of the retail store, ensuring a high level of customer service.
• Drive sales and achieve targets by promoting electronics products and upselling.
• Manage inventory, stock levels, and product displays to optimize sales opportunities.
• Train, mentor, and supervise retail staff, ensuring effective performance and customer engagement.
• Develop strategies to increase store profitability and customer loyalty.
• Monitor market trends and competitor activity to stay ahead in the electronics retail industry.
• Handle customer inquiries, complaints, and returns in a professional manner.

Requirements:

• Proven experience as a Retail Sales Manager, preferably in electronics or appliance store
• Strong leadership, communication, and customer service skills.
• Ability to analyze sales data and develop strategies for growth.
• Knowledge of electronics products and trends.