Retail Sales Executive at Fine Brothers Limited

Responsibilities

• Recommend accessories/device enhancement for items purchased to customers.
• Attend to customer's difficulty and issues in making payments;
• Daily reconciliation of transactions and Stock.
• Maintain good and clean working environment which include proper arrangement of desk, stocks and accessories, etc
• Maintain accounting procedures in posting all transactions as directed by the accounts department.
• Transfer all faulty products to the appropriate department for onward return to the suppliers.
• Ensure that all products and accessories are tested immediately after purchase before customer takes delivery.
• Create and maintain a friendly working environment
• Keep record and current status of all customers’ items
• Work closely with customer care center to ensure that customer's product is given proper attention.
• Ensure display stands are fully stocked
• Inform customers about discounts and special offers
• Provide customer feedback
• Stay up-to-date with new products/services
• Meet weekly, monthly and quarterly sales target
• Learn how products work and how to troubleshoot issues with customers
• Any other assignment as may be given by the company.

Requirements

• Candidates should possess a Bachelor's Degree / HND qualification.
• 3 - 7 years work experience.