Retail Sales Associate at T.O.N Corporate Services

We’re seeking a Retail Sales Associate to deliver excellent customer service, drive sales, and maintain a well-organized and visually appealing store environment.

Responsibilities

• Welcome and assist customers in a friendly and professional manner
• Identify customer needs and recommend suitable products
• Process sales transactions accurately using POS systems
• Follow up on sales leads and convert them into sales
• Upsell and cross-sell products where appropriate
• Maintain store cleanliness and visual merchandising standards
• Communicate product features and benefits to customers
• Maintain accurate customer and sales records
• Carry out opening and closing store procedures
• Support inventory tracking and stock management
• Reconcile sales records with internal teams
• Build and maintain strong customer relationships
• Achieve individual and store sales targets
• Perform other duties as assigned

Requirements

• B.Sc. or HND in Marketing, Business Administration, or related field
• Minimum of 2 years’ experience in a retail or customer-facing role
• Strong understanding of customer service and retail sales
• Good communication and interpersonal skills
• Ability to use POS systems and basic Microsoft Office tools
• Strong attention to detail and organizational skills
• Ability to multitask and work in a fast-paced environment
• Professional appearance and positive attitude
• Passion for fashion, design, and customer experience