Retail Sales Associate at Owens and Xley

Location: Victoria Island, Lagos
Qualifications: HND/BSC in Business Administration, Economics, Marketing, International Relations, or Project Management is preferred.
Salary: N95,000
Experience: 2- 3 years proven experience as a Sales Associate

We are currently looking to hire a qualified Sales Associate for our client, an interior decoration company located in Victoria Island, Lagos.

Job Description

• Confirm that the POS is charged and ready for store opening (i.e. to allow you to log in, clock in & set up your drawers).
• Ensure the office phone is switched on at the beginning of the day and off at the close of business. 
• Ensure the retail store is clean, smells nice and the AC is switched on. 
• Ensure items are appropriately positioned to allow shoppers to see the labels.
• Attach price tags to items on the shop floor and double-check pricing and tags for accuracy.
• Double-check and confirm that all discount pricing matches the information in the POS system.
• Attach price tags to items on the shop floor and double-check pricing and tags for accuracy.
• Double-check and confirm that all discount pricing matches the information in the POS system.
• Receive customers into the store in a friendly yet polite and professional tone.
• Record sales by creating and updating customer profile records in the POS terminal.
• Process cash and card payments, watching for shoplifters and fraudulent shoppers.
• Categorize sales (in-store or online) and take notes of deliveries made to customers.
• Prepare end-of-day reports.
• Check cash drops and ensure accuracy.
• Balance cash registers with receipts.
• Stay up to date with special promotions and communicate with customers.
• Follow up with customers for repeat purchases and referrals

Requirements

• Intermediate-level proficiency in MS Office.
• Standard knowledge of ERPs.
• High-level emotional intelligence 
• Ability to influence and negotiate with others
• A strong ability to listen with rapt attention for needs identification. 
• Ability to own your tasks and take responsibility for your outcomes.
• Analytical and problem-solving skills.
• Outstanding written and oral communication skills, 
• Proactivity, organization, and a strong work ethic.