Retail Associate at Taeillo

Position Overview

• We are seeking a dynamic and well-groomed Retail Associate who has a passion for design and exceptional customer service.
• The ideal candidate will radiate confidence, style, and professionalism, representing the image of our brand.
• You will assist our customers in discovering the perfect pieces for their homes, while providing personalized attention and expert guidance in a furniture showroom environment.

Key Responsibilities

• Customer Experience: Deliver a first-class, luxury experience by engaging with customers in an approachable, confident, and knowledgeable manner. Build rapport and understand the needs of our customers to guide them through product selections.
• Product Knowledge: Demonstrate in-depth knowledge of our luxury furniture collections, materials, design aesthetics, and functionality, offering insights that inspire customers.
• Sales Performance: Meet and exceed sales goals through personalized selling, providing customers with tailored solutions, and maintaining a high level of professionalism and enthusiasm throughout the sales process. -
• Visual Merchandising: Help maintain the showroom’s luxurious ambiance by ensuring product displays are arranged to perfection, consistent with brand standards, and aligned with current trends.
• Brand Representation: Uphold the brand’s image in every customer interaction by showcasing your polished appearance, excellent communication skills, and an impeccable sense of style.
• Customer Engagement: Follow up with customers post-purchase to ensure satisfaction and foster long-term relationships, encouraging repeat business.
• Team Collaboration: Work closely with other team members to ensure a seamless and enjoyable shopping experience for customers.
• Operational Support: Assist with inventory management, restocking, and ensuring that the showroom remains pristine and inviting.

Job Requirements

• Minimum of a Bachelor’s Degree in Business Administration, English or other related field.
• 5 - 8 years previous experience in retail, sales, customer service preferably in, home décor, or furniture is prefered.