Research Associate at Welcome2Africa

Location: Maitama, Abuja

Job Description

• We are currently looking for a Research Associate to support our next phase of growth, of which entails strengthening our investment and trade facilitation services and initiatives whilst also providing additional services such as project management, market entry research services, data mapping, and bespoke trainings and events - targeted at the international community, whilst maintaining a viable presence in Nigeria - where we operate from.

Key Responsibilities

• Develop research designs, sampling plan, questionnaires, banner and analytical plans.
• Review and interpret survey results and draft reports.
• Understand client’s business issues and industries.
• Support Market Research and Client Relationship staff with design of customer report.
• Gain awareness and operate multiple reporting platforms for ad hoc reporting requirements.
• Oversee programs and act to meet contractual obligations.
• Interact with support staff to resolve client and operational issues.
• Compile program metrics periodically.
• Escalate client issues to Client relationship manager.
• Act as backup to fielding and Quality Assurance groups.
• Support new project ideation and development.
• Collect user and market requirements through online research and feedback from Sales and Analysts.
• Oversee and report on marketplace information to offer input into survey updates.
• Review consumer survey responses to assess survey and validity effectiveness with the team.
• Maintain research dictionaries.

Person Specification

• Candidates should possess a Bachelor's degree
• Must have a good understanding of Africa’s Agribusiness Sector
• Must have some corporate experience
• Must be responsible, reliable and trustworthy
• 5+ years experience in marketing or related field
• Excellent knowledge of statistical packages (SPSS, SAS or similar), databases and MS Office
• Posses search engines, web analytics, and business research tools acumen
• Strong communication and presentation skills
• Working knowledge with CRM programs
• Adequate knowledge of data collection methods (polls, focus groups, surveys etc)
• Advise clients or management on the best ways to use provided data
• Strong analytical and critical thinking
• Deep knowledge of data warehousing, and mining