Reprographic Officer at Broadoaks British School

Overview of the Role

• The Reprographic Officer is responsible for producing and managing printed and digital resources that support both academic and administrative functions across Broadoaks British School and Teenee Todds Day Nursery. The officer ensures confidentiality, accuracy, and efficiency while maintaining reprographic equipment and supplies.

Relationships

• The Reprographic Officer is selected by the Director of Academics in consultation with the Head of School and HR.
• The Reprographic Officer will report directly to the IT support officer, and in their absence to the IT Coordinator. The officer will work closely with teachers, non-teaching staff, and external service providers when equipment servicing is required.

Responsibilities
Resource Production:

• Provide high-quality photocopying, printing, scanning, laminating, and binding services for staff and pupils.
• Ensure timely preparation of lesson handouts, exam papers, reports, newsletters, and event materials.

Confidentiality & Accuracy:

• Handle sensitive materials (e.g., exam papers, student records) with discretion and professionalism.
• Review documents before release to ensure clarity, formatting, and accuracy.

Equipment Management:

• Operate reprographic machines efficiently and ensure their proper maintenance.
• Monitor stock levels of consumables (toner, paper, binding covers, laminating pouches) and request replenishments.
• Report breakdowns promptly and liaise with technicians for servicing and repairs.

Administrative Support;

• Assist staff in formatting and preparing teaching or event resources for duplication.
• Support school events and community outreach with printed and digital materials (e.g., certificates, programs, banners).

Record Keeping;

• Maintain accurate logs of reprographic requests and completed jobs.
• Monitor usage patterns and contribute to cost-effective resource management.

Contribution to School Values;

• Ensure all outputs reflect the school’s culture of excellence and professionalism.
• Support colleagues with a positive and service-oriented approach.

KPI

• Timeliness of Services: At least 90% of requested materials produced and delivered within agreed deadlines.
• Quality Standards: Maintain an error-free rate of at least 95% in reproduced materials.
• Equipment Uptime: Ensure reprographic equipment is operational at least 95% of the school term through proactive maintenance.
• Confidentiality Compliance: Zero breaches of confidentiality in handling sensitive materials.
• Resource Availability: Maintain adequate stock levels with no more than 2% downtime due to lack of consumables.
• Stakeholder Satisfaction: Achieve at least 90% positive feedback from staff and leadership on reprographic services.

Qualifications and Experience

• Minimum of a Bachelor’s or currently serving as a NYSC member.
• Basic knowledge of office/reprographic equipment (photocopiers, printers, laminators, binders).
• Computer literacy (Microsoft Office, Google Docs).
• Attention to detail and willingness to learn.
• Good organizational and time management skills.
• Ability to maintain confidentiality