Relationship Manager at TeamAce Limited

Job Summary

• Our Client is seeking a highly motivated and results-driven Relationship Manager – Merchant Acquisition & Revenue Generation to join their team.
• The ideal candidate will be responsible for acquiring new merchants, generating revenue, developing strong business relationships, and achieving assigned sales targets.
• The successful candidate should have strong sales and business development skills, excellent communication and negotiation abilities, and a proven track record of delivering results.

Responsibilities

• Develop and implement effective sales strategies to acquire new merchants and generate revenue.
• Identify and pursue new business opportunities within assigned locations and markets.
• Build, develop, and maintain strong relationships with merchants to ensure satisfaction, retention, and loyalty.
• Meet or exceed monthly and quarterly merchant acquisition and revenue targets.
• Conduct market research to identify potential merchants, market opportunities, and industry trends.
• Prospect and engage potential merchants through field visits, referrals, networking, and other business development channels.
• Prepare and deliver sales presentations to prospective merchants.
• Negotiate commercial terms and agreements with merchants.
• Work closely with internal teams, including Marketing, Product, and Operations, to ensure a seamless merchant onboarding and customer experience.
• Monitor and analyze sales performance and provide recommendations for improvement.
• Maintain accurate records of merchant activities, sales performance, and revenue generated.
• Continuously identify opportunities to grow revenue within existing and newly acquired merchant portfolios.

Requirements

• Minimum of 2 years of experience in sales, business development, relationship management, merchant acquisition, or a similar role.
• A Bachelor's degree in Business Administration, Marketing, Communications, or a related field is an added advantage.
• Experience in the transaction finance, fintech, payments, banking, or related industry is an added advantage.
• Proven ability to acquire new customers/merchants and generate revenue.
• Excellent communication and interpersonal skills.
• Strong negotiation, persuasion, and closing skills.
• Ability to build and maintain strong business relationships.
• Strong target-driven mindset with a proven ability to achieve sales goals.
• Ability to work independently and manage multiple priorities effectively.
• Proficiency in Microsoft Office and CRM systems.
• Strong analytical, problem-solving, and organizational skills.
• High level of professionalism, integrity, and accountability.