Relationship Manager, Retail Banking (Lagos) at First Bank

DUTIES & RESPONSIBILITIES 

• Book quality assets and ensure effective portfolio monitoring for early detection of defaults.
• Manage and deepen relationships with existing and prospective customers.
• Win new accounts and resuscitate dormant relationships.
• Market the bank’s products to meet customer needs.
• Initiate development of products required to meet customer needs.
• Ensure efficient service and maintenance of existing customer.
• Ensure zero tolerance for inactive/dormant accounts.
• Perform all other duties as assigned by the Business Manager.

JOB REQUIREMENTS

Education

• Minimum Education: First Degree or its equivalent in any discipline preferably business-related.
• Higher Degrees (MBA)/Professional Certificate will be an added advantage.

 Experience

• Minimum experience – 3 years relevant banking (marketing and credit) experience

Knowledge

• Financial advisory
• Good Knowledge of the business environment
• Credit/Risk Management
• Banking structure, policies, and procedures
• Banking Operations, Products & Services
• Customer Service
• Marketing/ Sales 
• Business/ Product Development
• Budget Planning & Control  
• Financial Analysis Business/ Operational Strategy
• Strategic Business Planning