Relationship Manager at Polaris Bank Limited

Job Summary: 

• The Relationship Manager is responsible for developing and maintaining strong client relationships to meet their financial needs and achieve business objectives.
• This role involves understanding clients' financial goals, providing expert advice, and promoting the organization's financial products and services.

Key Responsibilities:

Client Relationship Management:

• Build and nurture strong, long-term relationships with clients.
• Understand clients' financial needs and objectives through in-depth consultations.
• Regularly communicate with clients to provide updates, address concerns, and offer solutions.
• Anticipate and proactively address potential issues to maintain client satisfaction.

Financial Advisory:

• Assess clients' financial situations and recommend suitable financial products and services.
• Provide expert advice on investment opportunities, risk management, and wealth preservation.
• Create customized financial plans to help clients achieve their goals.

Sales and Business Development:

• Promote the organization's financial products and services to existing and potential clients.
• Identify and pursue new business opportunities.
• Meet sales targets and revenue goals.

Product Knowledge:

• Stay up-to-date with the organization's financial products, services, and industry trends.
• Educate clients about available products and their benefits.

Compliance and Risk Management:

• Ensure all client interactions and transactions comply with regulatory and internal policies.
• Mitigate risks associated with client portfolios and investments.

Team Collaboration:

• Collaborate with internal teams, such as wealth management, investment, and legal teams, to provide comprehensive client solutions.
• Share market insights and client feedback with colleagues.

Documentation and Reporting:

• Maintain accurate client records and documentation.
• Prepare reports on client portfolio performance and financial plans.

Requirements

• Bachelor's degree in Finance, Business, or related field (Master's degree or industry certifications may be preferred).
• 4-5 years of experience in relationship management (preferred in financial services)
• Strong knowledge of financial products, investment strategies, and market trends.
• Excellent communication and interpersonal skills.
• Proven track record in sales and client relationship management.