Relationship Manager at Citygate Global

Job Responsibilities

• Build and manage rapport with corporate clients so as to ensure optimum customer acquisition, retention and income generation from sales of all products of the bank.
• Accountable for driving new client acquisition and retention, growing market share
• To identify and develop a target pipeline and aggressively market for new profitable status customers from the identified target sectors.
• Manage key customer relationships through regular contacts and visits by ensuring that effective call program is maintained on all assigned and prospect customers. Etc
• Managing and liaising with existing credit clients.
• Monitoring loan portfolio for prompt repayment.
• Establish and maintain positive business and customer relationships
• Booking of quality loans for the Institution and ensuring repayment of same.
• Identify target markets and sales tactics to improve product offerings

Qualification & Required Skills

• Degree/HND in related discipline.
• Must have at least 5 years’ marketing experience in microfinance banking
• Strong credit analysis, documentation and relationship management skills
• Ability to assess customer needs and develop products that suits their needs
• Must possess in-depth understanding and knowledge of Commercial Products (PAYDAY,SME,PAYROLL)
• Effective communication and reporting skills
• Problem-solving and decision-making skills.